Team Advocacy / Assertion

BLUF: Any team member needs to have the ability to call out any issue without fear of repercussion.

Advocacy

Advocacy is the act of supporting a policy or cause.  You advocate for an action to take place by announcing it and not waiting until the error has occurred to give the big “I told you” speech.

Assertion

Assertion is the act of give a forceful statement of belief or fact.  You assert your knowledge by announcing the problem that you know exists.

Before every flight that we take as a helicopter crew during our crew brief we discuss advocacy and assertion.  In order to provide others that are not able to manipulate the helicopter to do something their only recourse to a problem or situation is to announce that something is not right and provide the solution if available.  Sometimes what saves a helicopter crew’s lives is one simple act of speaking up to say something is wrong.  The rest of the crew’s job is to acknowledge that it was said and either discuss the solution or announce the corrective action that is being taken to resolve the problem.

In a helicopter if you don’t speak up when something doesn’t feel right or act right, then a serious consequence can occur; 4 people die.  Before a fatal problem occurs or the helicopter is destroyed or incapacitated a crew member has the right to prevent a problem if it is known.

Any team member needs to have a right to speak up and announce that there is an issue before the problem persist and eventually causes blockers or timeline delays.  This action of announcing the issues sets an expectation and alerts the rest of the team to a problem before it starts to snowball.

If a leader does not allow others to interdict these problems than a culture is created where the team lead has to see all the problems for him/herself.  You are not taking advantage of others on the team and utilizing all resources to take action on problems.

Conclusion

Let others announce problems or issues without repercussion and you will have greater aptitude to be ahead of the curve and set the right expectations for the project timeline rather than waiting until it is too late to resolve issues before a release.